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How can get the real ip address of visitor when there are two nginx proxy between the visitor and the backend web server? #12585

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fionaliupw opened this issue Feb 27, 2018 · 1 comment
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answered For when a question was asked and we referred to forum or answered it.

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@fionaliupw
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How can get the real ip address of visitors when there are two nginx proxy between the visitor and the backend web server?
visiting routing:
the visitor->nginx of the tracked web->nginx of the Madomo web server ->the real ip address of the Madomo web server

Urgently,please!

Thank you very much.

@sgiehl
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sgiehl commented Feb 27, 2018

Aren't you using Javascript Tracking Pixel? If so, aren't the tracking requests sent directly to the Matomo server?
You may find the correct settings in our faq: https://matomo.org/faq/how-to-install/faq_98/

@sgiehl sgiehl closed this as completed Feb 27, 2018
@sgiehl sgiehl added the answered For when a question was asked and we referred to forum or answered it. label Feb 27, 2018
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