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Error Loading MarketPlace #12567

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Sobhika2 opened this issue Feb 16, 2018 · 6 comments
Closed

Error Loading MarketPlace #12567

Sobhika2 opened this issue Feb 16, 2018 · 6 comments
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answered For when a question was asked and we referred to forum or answered it.

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@Sobhika2
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Hi,

I am getting an error while trying to access the MarketPlace in Piwik version 3.2.0. The error also appears while accessing the Administration tab. Attached is the error screens for the same.

The log displays below error messages:

[Fri Feb 16 12:41:52 2018] [error] [client 10.54.17.33] Error in Piwik: , referer: http://piwik-test.swissre.com/piwik/index.php?module=CoreAdminHome&action=home&idSite=1&period=day&date=yesterday&activated=

Can anybody help?

Regards
administration
marketplace
@cawale
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cawale commented Mar 2, 2018

I am seeing the same thing.

@tsteur
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tsteur commented Mar 3, 2018

Did it just suddenly stop working? Where there maybe any changes like a Piwik/Matomo update or server update or something?

@Findus23
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Findus23 commented Mar 3, 2018

@cawale
Can you check this forum thread:
https://forum.matomo.org/t/request-to-marketplace-fails/27284

@cawale
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cawale commented Mar 5, 2018

Tried the solution that you suggested but no luck.

This is a new install v 3.3.0. I can get out to the internet from the server. I have used apt-get lots to get Matomo setup.

@Sobhika2
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Sobhika2 commented Mar 5, 2018

I was able to fix this issue by changing the domain value to $domain = ‘http://plugins.matomo.org/’; in the config file under the below path : /opt/pwk/piwik/plugins/Marketplace/config # vi config.php.

I believe the redirection from piwik to matomo was not defined which was creating the issue.

@tsteur
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tsteur commented Mar 5, 2018

It should have still worked with plugins.piwik.org (just tested it here) but glad it works now.

@tsteur tsteur closed this as completed Mar 5, 2018
@tsteur tsteur added the answered For when a question was asked and we referred to forum or answered it. label Mar 5, 2018
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@tsteur @Findus23 @Sobhika2 @cawale