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"Possibly unhandled rejection: {}" after update from Piwik #12527

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thunfischbrot opened this issue Feb 1, 2018 · 2 comments
Closed

"Possibly unhandled rejection: {}" after update from Piwik #12527

thunfischbrot opened this issue Feb 1, 2018 · 2 comments
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answered For when a question was asked and we referred to forum or answered it.

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@thunfischbrot
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After upgrading automatically from previous Piwik version forms do not work any more, e.g. to change personal details or create an email report. The web console shows angularjs errors: "Possibly unhandled rejection: {}" (see screenshot).

The system report is all green, except for using http instead of https.

2018-02-01 16_25_47-clipboard
@mattab
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mattab commented Feb 1, 2018

Hi @thunfischbrot
Maybe this to clear caches and try again to request the UI? https://piwik.org/faq/how-to/faq_25548/
and also try another browser?

@thunfischbrot
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Hi @mattab
thank you, I had tried in Windows 7 Chrome and Firefox as well as macOS Firefox with the same results. After clearing the cache I get the same results, now I tried macOS Safari which seems to work.

I will investigate further, but for now I can do what I need to do in Safari. I cleared the cache in Firefox but still getting the same result, going to try again later.

Thank you!

@mattab mattab added the answered For when a question was asked and we referred to forum or answered it. label Mar 27, 2018
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