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Hey there,
I'm running Matomo 3.3 on Apache 2.4.10 with PHP-FPM 5.6.33 on a Debian 8.10.
It's tracking 7 Websites successfully, but one not anymore.
Actually I see the API requests from this one site in my Apache access_log. I can even import them using log-importer.py, but they aren't imported automatically via the API. Below a request for the broken site from my access_log: 7fc98b06653286aad02111b62313231055234436 - - [26/Jan/2018:17:17:24 +0100] "GET /piwik.php?action_name=%27foo%20bar%20-%20foo%20bar%27%20foo%20-%20bar%20Dfoo%20-%20BMZ&idsite=10&rec=1&r=849186&h=17&m=17&s=37&url=http%3A%2F%2Ffoo%2Fwhat_we_do%2Fhss%2Findex.html&urlref=http%3A%2F%2bar%2foo%2foo%2bar%2Findex.html&_id=25f2a14e8d8484eb&_idts=15xyz&_idvc=5&_idn=0&_refts=0&_viewts=15xyz&send_image=1&pdf=1&qt=0&realp=0&wma=0&dir=0&fla=0&java=0&gears=0&ag=0&cookie=1&res=1920x1080>_ms=10&pv_id=18qZlY HTTP/1.1" 200 43 "http://foobar" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/62.0.3202.97 Safari/537.36 Vivaldi/1.94.1008.40"
Of course we checked the tracking code and copied the generated one from Matomo into the website:
<!-- Matomo -->
<script type="text/javascript">
var _paq = _paq || [];
/* tracker methods like "setCustomDimension" should be called before "trackPageView" */
_paq.push(["setCookieDomain", "*.someurl"]);
_paq.push(["setDomains", ["*.someurl"]]);
_paq.push(['trackPageView']);
_paq.push(['enableLinkTracking']);
(function() {
var u="//someurl/";
_paq.push(['setTrackerUrl', u+'piwik.php']);
_paq.push(['setSiteId', '10']);
var d=document, g=d.createElement('script'), s=d.getElementsByTagName('script')[0];
g.type='text/javascript'; g.async=true; g.defer=true; g.src=u+'piwik.js'; s.parentNode.insertBefore(g,s);
})();
</script>
<noscript><p><img src="//someurl?idsite=10&rec=1" style="border:0;" alt="" /></p></noscript>
<!-- End Matomo Code -->
Do you guys have any idea?
Cheers
Dennis
The text was updated successfully, but these errors were encountered:
Hi,
Did you check the php error_log for errors?
Otherwise you can temporarily enable debugging (more information)
When you then open the /piwik.php?[...] URL in the network tab of your browser you should see an extensive log why the data wasn't saved.
Otherwise you can temporarily enable debugging (more information)
This helped me out: The URL of the Website was changed a bit unfortunately while I performed the Piwik Upgrade... After adjusting the Website's URL in Matomo, it's working now.
Thanks man!
Hey there,
I'm running Matomo 3.3 on Apache 2.4.10 with PHP-FPM 5.6.33 on a Debian 8.10.
It's tracking 7 Websites successfully, but one not anymore.
Actually I see the API requests from this one site in my Apache access_log. I can even import them using log-importer.py, but they aren't imported automatically via the API. Below a request for the broken site from my access_log:
7fc98b06653286aad02111b62313231055234436 - - [26/Jan/2018:17:17:24 +0100] "GET /piwik.php?action_name=%27foo%20bar%20-%20foo%20bar%27%20foo%20-%20bar%20Dfoo%20-%20BMZ&idsite=10&rec=1&r=849186&h=17&m=17&s=37&url=http%3A%2F%2Ffoo%2Fwhat_we_do%2Fhss%2Findex.html&urlref=http%3A%2F%2bar%2foo%2foo%2bar%2Findex.html&_id=25f2a14e8d8484eb&_idts=15xyz&_idvc=5&_idn=0&_refts=0&_viewts=15xyz&send_image=1&pdf=1&qt=0&realp=0&wma=0&dir=0&fla=0&java=0&gears=0&ag=0&cookie=1&res=1920x1080>_ms=10&pv_id=18qZlY HTTP/1.1" 200 43 "http://foobar" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/62.0.3202.97 Safari/537.36 Vivaldi/1.94.1008.40"
Of course we checked the tracking code and copied the generated one from Matomo into the website:
Do you guys have any idea?
Cheers
Dennis
The text was updated successfully, but these errors were encountered: