@renefreund opened this Issue on December 1st 2017


Piwik-Version: 3.2.0
MySQL-Version: 5.7.20
PHP-Version: 7.0.22-0ubuntu0.16.04.1
Only Standardplugins activated.

It seems the API-Method Actions.getDownload is broken and always return an empty result. I haven't found any related issue so i open this one.

Example URL:

Better read:


The Response is:

idSite & token_auth are correct in my case. The download URL is an encoded URL of a file that is downloaded several times the last days and also appears in our archived reports for last weeks/months etc. The URL is in table piwik_log_action

apache-error.log don't show anything.

Additional Question:
Even if the API work: Would i get the exact count of downloads for (in this example) Year 2017 or do i only get the counts that any archived reports would show for this downloadurl? Like, the downloadurl is in the "other" count it would not count in my API call?



@sgiehl commented on December 1st 2017 Member
@renefreund commented on December 4th 2017

After some Testing i got why now result show up. If the Download-Url isnt in the archieved report for the requested time/time-period (in my case year/2017) it won't show up.

It seems i need to rebuild my reports like https://piwik.org/faq/how-to/faq_54/ suggest.



This Issue was closed on December 4th 2017
Powered by GitHub Issue Mirror