@kentTanL opened this Issue on November 8th 2017

HI, I hava a error, like this:

the number of visitors can't be counted, I was Piwik started using on 2017.02.14, So what's wrong this one? thanks

@Findus23 commented on November 8th 2017 Member


Can you please explain more detailed what you expected to happen and what happened instead.
According to the graph there is only data in 2017 which is obviously if you started collecting data in 2017.

@kentTanL commented on November 8th 2017

Yes , I mean is , in fact, I have the number of visitors, but it shown above is 0. actual number of visitors should be greater than 0. thanks

@mattab commented on November 8th 2017 Owner

Can you switch to english and take again the screenshot?

If the blue line refers to "Unique Visitors" you will need to activate a setting to enable unique visitors metrics for years: https://piwik.org/faq/how-to/faq_113/

@kentTanL commented on November 9th 2017

Yes, the blue line refers to "Unique Visitors", and you are right, I set up enable_processing_unique_visitors_year = 1 , solved. thanks

This Issue was closed on November 9th 2017
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