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FAQ doesn't work to reset admin password #12069

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Dennis1993 opened this issue Sep 17, 2017 · 5 comments
Closed

FAQ doesn't work to reset admin password #12069

Dennis1993 opened this issue Sep 17, 2017 · 5 comments
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answered For when a question was asked and we referred to forum or answered it. c: Website matomo.org For issues related to our matomo.org website. Waiting for user feedback Indicates the Matomo team is waiting for feedback from the author or other users.

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@Dennis1993
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Hello,

I want to program a password change function as a bridge. If I change my password on the website, the password should be updated in piwik too. I tested this but the login is not possible. Is that changed in piwik 3.1.0?
How I can create a hash to set the new password?

wrong FAQ: https://piwik.org/faq/how-to/faq_191/

Systeminformation:
PHP 7.1.6
Piwik 3.1.0
Ubuntu with Apache 2.4
@Findus23
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Hi,

Can you exactly describe what you were doing and what didn’t work?

The hash in the database is the result of the password_hash() php function of the md5 hash of the users password.

@Findus23 Findus23 added the c: Website matomo.org For issues related to our matomo.org website. label Sep 17, 2017
@sgiehl sgiehl added the Waiting for user feedback Indicates the Matomo team is waiting for feedback from the author or other users. label Sep 20, 2017
@Dennis1993
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Dennis1993 commented Sep 21, 2017 •
edited

I've created a hash how explained in the documentation. The login is after that not possible.
Then I have looked in the code. There is used another code: https://github.com/piwik/piwik/blob/a9038318a94cc32f0f15add5272322ff6afe71f5/core/Auth/Password.php#L25
In the documentation the Code Looks like this:
password_hash(md5("changeMe"), PASSWORD_DEFAULT)

What I'm doing wrong? It is working in your system? Maybe I make it wrong

@sgiehl
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sgiehl commented Sep 22, 2017

for me it works without any problem if I follow the steps in FAQ.

@Findus23
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Only thing I can think of is checking again if the username is correct. See also:
https://forum.piwik.org/t/cannot-log-into-installation/25676

@Dennis1993
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Now it works, I don‘t know what I‘ve do wrong. Thanks for your help! 👍🏿

@mattab mattab added the answered For when a question was asked and we referred to forum or answered it. label Sep 24, 2017
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@mattab @Dennis1993 @sgiehl @Findus23