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After upgrade to 3.1.0 getting "Oops… there was a problem during the request." in Visitors real time widget #12051

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digihiveinc opened this issue Sep 13, 2017 · 4 comments
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After upgrade to 3.1.0 getting "Oops… there was a problem during the request." in Visitors real time widget #12051

digihiveinc opened this issue Sep 13, 2017 · 4 comments
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duplicate For issues that already existed in our issue tracker and were reported previously.
Milestone
3.1.1

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@digihiveinc
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After upgrade to 3.1.0 getting "Oops… there was a problem during the request." in Visitors real time widget

This only happens when there are currently or recently were some visitors online.
Screenshot: http://take.ms/cKY7e

If there were no recent visitors to the site the widget works fine. Screenshot: http://take.ms/NlGNX

===
`A fatal error occurred

The following error just broke Piwik (v3.1.0):

Key "icon" for array with keys "type, url, pageTitle, pageIdAction, idpageview, serverTimePretty, timeSpentRef, pageId, contentName, contentPiece, contentTarget, contentInteraction, interactionPosition, timestamp" does not exist.
in
/var/www/vhosts/website.com/httpdocs/plugins/Live/templates/getLastVisitsStart.twig line 148`
@sgiehl
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sgiehl commented Sep 13, 2017

Thanks for the report. This was already reported and fixed in #12037

@sgiehl sgiehl closed this as completed Sep 13, 2017
@sgiehl sgiehl added the duplicate For issues that already existed in our issue tracker and were reported previously. label Sep 13, 2017
@digihiveinc
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The #12037 fix works well for "Visitors Real time" widget but it brakes All websites list: http://take.ms/JbS0K
which would normally look like so: http://take.ms/TZO2Y

@sgiehl
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sgiehl commented Sep 14, 2017

Could you check if adding a second \ before the constant names solves your problem. eg constant('\\Piwik::...

@digihiveinc
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@sgiehl
Adding the second \ helped. Thank you

@mattab mattab added this to the 3.1.1 milestone Sep 14, 2017
@galrotem1993 galrotem1993 mentioned this issue Nov 1, 2017
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@mattab @sgiehl @digihiveinc