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500 error after update 3.0 to 3.1 #12032

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Power2All opened this issue Sep 12, 2017 · 2 comments
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500 error after update 3.0 to 3.1 #12032

Power2All opened this issue Sep 12, 2017 · 2 comments
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answered For when a question was asked and we referred to forum or answered it.

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@Power2All
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Hi,

I applied update to my Piwik setup, but now after login, it gives immediatly a 500 error.
Added a screenshot of the data returned.
Could someone explain me why update 3.0 to 3.1 broke my setup ?

Cheers.
2017-09-12 10_32_49-error loading website - opera
@sgiehl
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sgiehl commented Sep 12, 2017

Can you have a look at your error log? As it returns a 500, there should be an error in the logs...

@Power2All
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Problem solved.
Seems the permissions on the cache folder (tmp) was incorrect after update.
Thanks for responding @sgiehl

@sgiehl sgiehl added the answered For when a question was asked and we referred to forum or answered it. label Sep 12, 2017
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@sgiehl @Power2All