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3.1.0 - Error 500 when getVisitorProfilePopup #12028

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GuillaumeGBzh opened this issue Sep 11, 2017 · 5 comments · Fixed by #12029
Closed

3.1.0 - Error 500 when getVisitorProfilePopup #12028

GuillaumeGBzh opened this issue Sep 11, 2017 · 5 comments · Fixed by #12029
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@sgiehl
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Regression Indicates a feature used to work in a certain way but it no longer does even though it should.

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@GuillaumeGBzh
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Hi,

When I open the popup for get visitor profile, I get an error 500 and :

The following error just broke Piwik (v3.1.0):

Key "totalGoalConversions" for array with keys "visitorId, totalVisits, totalVisitDuration, totalActions, totalOutlinks, totalDownloads, totalSearches, totalPageViews, totalUniquePageViews, totalRevisitedPages, totalPageViewsWithTiming, searches, totalEvents, hasLatLong, lastVisits, nextVisitorId, previousVisitorId, totalVisitDurationPretty, userId, firstVisit, lastVisit, visitsAggregated, visitedPages, averagePageGenerationTime, devices, continents, countries" does not exist.
in
/.../www/plugins/Live/templates/_profileSummary.twig line 19

I have already restart my webserver (Apache & PHP7 FPM).
@sgiehl
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sgiehl commented Sep 11, 2017

Do you have the goals plugin disabled?

@GuillaumeGBzh
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No, it's disabled;

When I activate it, it works.

@sgiehl
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sgiehl commented Sep 11, 2017

Thanks for letting me know. Will add a fix for this

@sgiehl sgiehl mentioned this issue Sep 11, 2017
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@sgiehl sgiehl self-assigned this Sep 11, 2017
@sgiehl sgiehl added the Regression Indicates a feature used to work in a certain way but it no longer does even though it should. label Sep 11, 2017
@sschueller
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Is it possible this error is back? I am getting this in my current version (Matomo-Version: 5.0.2) with Goals disabled and opening "getVisitorProfilePopup".

Error in Matomo: The plugin Goals is not enabled. You can activate the plugin on Settings > Plugins page in Matomo., referer: https://xxxxxxxxx/index.php?module=CoreHome&action=index&idSite=122&period=day&date=yesterday
"POST /index.php?date=yesterday&module=Live&action=getVisitorProfilePopup&visitorId=0e49e31d0fa4ef4b&idSite=122&period=day HTTP/1.0" 500 645 "https://xxxxxxxxxx/index.php?module=CoreHome&action=index&idSite=122&period=day&date=yesterday" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:123.0) Gecko/20100101 Firefox/123.0"

@michalkleiner
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Hi @sschueller, if you think there might be a regression with the same error, please open a new bug report linking this issue to it rather than commenting here as we don't usually action on closed issues. Thank you.

@sschueller sschueller mentioned this issue Mar 7, 2024
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Regression Indicates a feature used to work in a certain way but it no longer does even though it should.
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Check if goal variables are available in visitor profile matomo-org/matomo
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@michalkleiner @sschueller @sgiehl @GuillaumeGBzh