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Visits Over Time report requires Annotations plugin to be enabled #11993

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vincent3569 opened this issue Aug 31, 2017 · 7 comments
Closed

Visits Over Time report requires Annotations plugin to be enabled #11993

vincent3569 opened this issue Aug 31, 2017 · 7 comments
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Bug For errors / faults / flaws / inconsistencies etc. worksforme The issue cannot be reproduced and things work as intended.

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@vincent3569
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Hello to the community

I noticed that the widgetized reports - Visits Over Time - doesn't work.
All the provided links (in embed iframe, in direct link) doesn't work and I have a blank page.

the provided link is as following:
https://piwik.domain_name.fr/index.php?module=Widgetize&action=iframe&forceView=1&viewDataTable=graphEvolution&widget=1&moduleToWidgetize=VisitsSummary&actionToWidgetize=getEvolutionGraph&idSite=2&period=range&date=last30&disableLink=1&widget=1

@sgiehl
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sgiehl commented Aug 31, 2017

@sgiehl sgiehl added the Waiting for user feedback Indicates the Matomo team is waiting for feedback from the author or other users. label Aug 31, 2017
@vincent3569
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I have an error that I can see in Firebug:
screenshot017

@mattab
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mattab commented Sep 18, 2017

@vincent3569 is the plugin Annotations enabled in your Piwik? This may be the issue, as it seems Piwik won't work well if that plugin is disabled (as it is referenced from plugins/CoreHome/javascripts/dataTable.js)

@vincent3569
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Hi @mattab

in fact, Annotations plugin wasn't enabled.
I anable it, but nothing happen and the widgetized reports - Visits Over Time - still doesn't work.
and to be more complete, these reports are not working:
-visitors in real time
-visitor profile
-visitor log

in error_log, for most of not working reports, I can see this error:

[18-Sep-2017 06:53:56 UTC] Error in Piwik: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'log_action_event_category.type' in 'field list'

@sgiehl
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sgiehl commented Sep 18, 2017

This will be fixed with 3.1.1. In the meantime try activating the Events plugin.

@mattab mattab closed this as completed Sep 18, 2017
@mattab mattab added the answered For when a question was asked and we referred to forum or answered it. label Sep 18, 2017
@vincent3569
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I don't know what is fixed in 3.1.1 but the report "Visits Over Time" still need the plugin Annotations to be activated to work.

@mattab mattab changed the title Widgetized report - Visits Over Time - doesn't work Visits Over Time report requires Annotations plugin to be enabled Sep 25, 2017
@mattab mattab added Bug For errors / faults / flaws / inconsistencies etc. and removed answered For when a question was asked and we referred to forum or answered it. Waiting for user feedback Indicates the Matomo team is waiting for feedback from the author or other users. labels Sep 25, 2017
@mattab mattab reopened this Sep 25, 2017
@sgiehl
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sgiehl commented Mar 11, 2018

Just tried to reproduce, but Visits Over Time works with disabled Annotations plugin. If anyone is having issues with disabled Annotations plugin please open a new issue.

@sgiehl sgiehl closed this as completed Mar 11, 2018
@sgiehl sgiehl added the worksforme The issue cannot be reproduced and things work as intended. label Mar 11, 2018
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