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No Counts, after Update to 0.5.4 #1189

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anonymous-matomo-user opened this issue Mar 3, 2010 · 1 comment
Closed

No Counts, after Update to 0.5.4 #1189

anonymous-matomo-user opened this issue Mar 3, 2010 · 1 comment
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Bug For errors / faults / flaws / inconsistencies etc. Major Indicates the severity or impact or benefit of an issue is much higher than normal but not critical. wontfix If you can reproduce this issue, please reopen the issue or create a new one describing it.
Milestone
0.5.5

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@anonymous-matomo-user
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Hello,
couple of days ago i updatet my Piwik core to 0.5.4 - then I noticed that the user aren't counted anymore.
I uploaded the Package per FTP - I tried to reinstall it (reupp). But it neither helped to get the Piwik to work. I dont get any Errors or something like that in the Front- and Backend.
What else can I do?

Thanks for advices,

regards,
streezer
@robocoder
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Please use the forum for support questions. The update may have been coincidental (as opposed to incidental) to the tracking problem.

The first place to look is the web server log file for errors.

@anonymous-matomo-user anonymous-matomo-user added this to the Piwik 0.5.5 milestone Jul 8, 2014
@mattab mattab added the wontfix label Aug 3, 2014
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Bug For errors / faults / flaws / inconsistencies etc. Major Indicates the severity or impact or benefit of an issue is much higher than normal but not critical. wontfix If you can reproduce this issue, please reopen the issue or create a new one describing it.
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0.5.5
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@mattab @robocoder @anonymous-matomo-user