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Page overlay not loading #11768

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mandydjr opened this issue Jun 5, 2017 · 2 comments
Closed

Page overlay not loading #11768

mandydjr opened this issue Jun 5, 2017 · 2 comments
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answered For when a question was asked and we referred to forum or answered it.

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@mandydjr
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mandydjr commented Jun 5, 2017

Hi

We are using Piwik Community version 2.14.3.
The latest Piwik Community version is 3.0.4

The page overlay function was working when I last checked on 25 May, then it was no longer working on 31 May.

The other reporting is working. When I choose the page overlay report the left hand nav just reads "Loading" and the error message "The server refused the connection" shows in the part of the page where the intranet page with overlay usually sits .
Can anyone assist?

cheers

piwik1
@mattab
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mattab commented Jun 21, 2017

Can you please send us this Piwik URL + login + password + link to this issue at https://piwik.org/contact/ and we'll take a look

@Findus23 Findus23 mentioned this issue Aug 13, 2019
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@mattab
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mattab commented Feb 13, 2020

Thanks for contributing to this issue. As it has been a few months since the last activity and we believe this is likely not an issue anymore, we will now close this. If that's not the case, please do feel free to either reopen this issue or open a new one. We will gladly take a look again!

@mattab mattab closed this as completed Feb 13, 2020
@mattab mattab added the answered For when a question was asked and we referred to forum or answered it. label Feb 13, 2020
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