@maw2be opened this Issue on June 1st 2017

I have update Piwik to 3.0.4. After update on settings/tracking code I see only grey box with no tracking code. I add another website and still the same. Is this some bug or something wrong with my installation?

@Findus23 commented on June 1st 2017 Member

Is there an error in the javascript console? Maybe an adblocker is interfering.

@maw2be commented on June 1st 2017

In console I get
/analytics/index.php?date=yesterday&format=json&idSite=1&method=SitesManager.getJavascriptTag&module=API&period=day Failed to load resource: the server responded with a status of 500 ()

I'm not using adblocker at this computer, also I have check another computer and the same.

@Findus23 commented on June 1st 2017 Member

Hm, 500 means the error is on the server, so can you please also check your php error log?

@maw2be commented on June 1st 2017

This is my log, for me looks ok (hmm)

@Findus23 commented on June 1st 2017 Member

This looks like the access.log of your webserver. As the error (probably) occurs in piwik, we'll need the php errors, which are either in the error.log of your webserver or in a seperate php log file

@mattab commented on June 21st 2017 Owner

@maw2be Do you have an error in your error log?

@sgiehl commented on September 27th 2017 Member

@maw2be We are not able to reproduce this. If you still can reproduce that problem and you are able to provide some details on the error that is shown in the php error log, please provide us this information and we will try to help fixing it. Otherwise we will close this issue soon.

@sgiehl commented on October 31st 2017 Member

Closing now. If anyone experiences a similar problem please open a new issue

This Issue was closed on October 31st 2017
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