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Screen "No data has been recorded for this website" is not always displayed #11568

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mattab opened this issue Mar 30, 2017 · 3 comments
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Enhancement For new feature suggestions that enhance Matomo's capabilities or add a new report, new API etc.

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@mattab
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mattab commented Mar 30, 2017

Reproduced on demo2.piwik.org

@mattab mattab added the Bug For errors / faults / flaws / inconsistencies etc. label Mar 30, 2017
@mattab mattab added this to the 3.0.3 milestone Mar 30, 2017
@tsteur
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tsteur commented Mar 30, 2017

Is delete_logs_enable enabled?

@mattab
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mattab commented Mar 31, 2017

Yes. I think in this case we should still display the helpful message when there was no data. Because if there really is no data (which could be "no data in the last 180 days", or even "no data in the last 30 days"), the screen will always be useful to be seen.

Maybe we could also clarify the message to say "There was no data registered in the last 30 days" if the delete logs is set to 30 days

@tsteur
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tsteur commented Mar 31, 2017

Then you need to start looking into the date that is selected etc cause reports will be still available for many dates. I don't think this has to be in 3.0.3 and don't think it is suddenly that important. It would for sure need pretty much an entirely different message when there used to be data, but is not anymore etc.

The problem is it also gets slow as you then not only need to look in the logs but also whether there were there is a report etc. See #7365 (comment)

@mattab mattab removed this from the 3.0.3 milestone Mar 31, 2017
@mattab mattab added this to the Backlog (Help wanted) milestone May 8, 2017
@mattab mattab added Enhancement For new feature suggestions that enhance Matomo's capabilities or add a new report, new API etc. and removed Bug For errors / faults / flaws / inconsistencies etc. labels Jun 21, 2017
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