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we have no "time on url": Piwik handels events as leaving page (at least in visitor log) #11546
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what would one need:
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Hi @hpvd I may be wrong, but it sounds like the solution is simply to use the Heart beat timer. please find more information here: https://developer.piwik.org/guides/tracking-javascript-guide#accurately-measure-the-time-spent-on-each-page |
hmmm- heart-beat timer is in use. |
so there is no solution yet, |
If heartbeat timer is in use, then the time on page should be accurate. unless the feature does not work for some reason? |
as described, time on page is only fine in the headline (sum) of a visit in vistor log, but not for the single url within the visit. |
@hpvd Do you mind reporting a simple list of steps to reproduce the issue? Ie. track page view, track event, track event, wait 1 min, Expected to see XYZ, Got instead: ABC. Would be very helpful and we'll take a look. |
=> time in headline of the visit (summary) in visitor log is fine. => imho: would expect to see on hover on a page the total / full time on page until this page is left. No matter if there are any events during page view or not. |
imho: mostly, events shoud be a "child" or "subpart" of the time on a page |
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with this, in the actual implementation: |
I think I'm having the same issue as @hpvd – if a page view has subsequent events, the page view time is only measured as the time between the initial page view and the first event. Essentially, every event is counted as a separate "page" rather than sub-events of the page they occurred on. |
Possibly there is a strong relationship to: #9198 |
we have no "time on url": Piwik handels events as leaving page (at least in visitor log)
how is it handled on other places within piwik?
.. and some other thoughts derived from this #11546 (comment)
what is the consequence?
Example:
Different "Only one page visitors" visits two different pages
with both containing:
The difference:
page 1:
great long text + many good images (starting explaining content of the text)
page 2:
great long text + many awesome images (colorfull, well structured, explaining content of the text, great captions)
what happens?
on page 1:
people coming to the site
will read the text and
after some time,
some will look at
a part of the large versions of the images (they know the content because of reading the text)
(open light box = event)
on page 2:
people coming to the site
will directly look at the large versions of the images (open light box = event)
look at the details,
read their captions
etc
after that some will read the first part of the text
(they know the content because of looking at images and reading their captions)
Results shown in Piwik (visitor log):
Page 1: 6 minute [avarage] (+ some short events)
Page 2: 1 minute [avarage] (+ many long events)
so what do I gather from this as website owner?
Page 1 is far better
page 2 needs optimization
with this
=> I have no chance to notice that full visit time maybe even longer on page 2.
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