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There is no region, city info in visitors log. #11404

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sitte opened this issue Feb 23, 2017 · 1 comment
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There is no region, city info in visitors log. #11404

sitte opened this issue Feb 23, 2017 · 1 comment
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worksforme The issue cannot be reproduced and things work as intended.

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@sitte
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sitte commented Feb 23, 2017

There is no region, city info in visitors log.
I installed MaxMind Lite database, I choosed new database and in GeoIP, I can see there that my ip is in databas (there is info about my City on the right) but there is no info in visitors log. Should I set something on?
I have PIWIK 3.0.1 version.

@mattab
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mattab commented Feb 24, 2017

It should work, but will only work for future visits. For past visits you can set geolocation data as well see: https://piwik.org/faq/how-to/faq_167/

@mattab mattab closed this as completed Feb 24, 2017
@mattab mattab added the worksforme The issue cannot be reproduced and things work as intended. label Feb 24, 2017
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Labels
worksforme The issue cannot be reproduced and things work as intended.
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