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Not able to detect inbuild browsers like Facebook app #11208

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fdellwing opened this issue Jan 17, 2017 · 2 comments
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Not able to detect inbuild browsers like Facebook app #11208

fdellwing opened this issue Jan 17, 2017 · 2 comments
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answered For when a question was asked and we referred to forum or answered it.

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@fdellwing
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So, today I saw a lot of not detectable browser in a newly tracked site. So I looked into it and it looks like these are clicks from browser build in facebook app.

Mozilla/5.0 (iPhone; CPU iPhone OS 10_2 like Mac OS X) AppleWebKit/602.3.12 (KHTML, like Gecko) Mobile/14C92 [FBAN/FBIOS;FBAV/75.0.0.48.61;FBBV/45926345;FBRV/0;FBDV/iPhone7,2;FBMD/iPhone;FBSN/iOS;FBSV/10.2;FBSS/2;FBCR/o2-de;FBID/phone;FBLC/de_DE;FBOP/5]

Mozilla/5.0 (Linux; Android 6.0; LG-D855 Build/MRA58K; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/55.0.2883.91 Mobile Safari/537.36 [FB_IAB/FB4A;FBAV/106.0.0.26.68;]

Mozilla/5.0 (iPhone; CPU iPhone OS 10_2 like Mac OS X) AppleWebKit/602.3.12 (KHTML, like Gecko) Mobile/14C92 [FBAN/FBIOS;FBAV/75.0.0.48.61;FBBV/45926345;FBRV/0;FBDV/iPhone8,4;FBMD/iPhone;FBSN/iOS;FBSV/10.2;FBSS/2;FBCR/o2-de;FBID/phone;FBLC/de_DE;FBOP/5]

Mozilla/5.0 (iPhone; CPU iPhone OS 10_2 like Mac OS X) AppleWebKit/602.3.12 (KHTML, like Gecko) Mobile/14C92 [FBAN/FBIOS;FBAV/75.0.0.48.61;FBBV/45926345;FBRV/0;FBDV/iPhone7,1;FBMD/iPhone;FBSN/iOS;FBSV/10.2;FBSS/3;FBCR/o2-de;FBID/phone;FBLC/de_DE;FBOP/5]

Mozilla/5.0 (Linux; Android 5.0; SM-N9005 Build/LRX21V; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/55.0.2883.91 Mobile Safari/537.36 [FB_IAB/FB4A;FBAV/106.0.0.26.68;]

Mozilla/5.0 (Linux; Android 4.4.4; XT1021 Build/KXC21.5-40) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/33.0.0.0 Mobile Safari/537.36 [FB_IAB/FB4A;FBAV/91.0.0.17.68;]

Would be nice to detect them.
@Findus23
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For me all of your User Agents are detected as "facebook"
bildschirmfoto vom 2017-01-21 12-24-49

@sgiehl Why is Facebook detected as a browser, but is not in the list of browsers (https://github.com/piwik/device-detector/blob/master/Parser/Client/Browser.php#L29) and therefore has no icon.
And why is Apple using the unknown-icon even though it has an own icon. (Visible in Show all)

sgiehl added a commit that referenced this issue Jan 21, 2017
@sgiehl
refs #11208 - fix display of brand logo in device detection
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@sgiehl
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sgiehl commented Jan 21, 2017

@Findus23 the apple logo wasn't displayed caused by a bug. Just fixed that one.

Regarding the facebook detection. Actually device detector doesn't detect it as browser. It's detected as mobile app. Piwik itself only handles browsers atm. All other client types are reported as unknown. The device detection displays the client name (even if it is not detected as browser). Piwik should be able to handle clients other than browser in the future. This will be handled in #5413

@sgiehl sgiehl closed this as completed Jan 21, 2017
@mattab mattab added the answered For when a question was asked and we referred to forum or answered it. label Feb 28, 2017
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@mattab @sgiehl @Findus23 @fdellwing