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3.0.x - No more Action showed since upgrade #11187

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olivier-mauras opened this issue Jan 13, 2017 · 5 comments
Closed

3.0.x - No more Action showed since upgrade #11187

olivier-mauras opened this issue Jan 13, 2017 · 5 comments
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answered For when a question was asked and we referred to forum or answered it. Waiting for user feedback Indicates the Matomo team is waiting for feedback from the author or other users.

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@olivier-mauras
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Since the upgrade to 3.0 I've lost all actions - Automatic update.
It still shows the ones processed before the upgrade if I get back in time, but none are processed anymore since the upgrade.
Under "Actions menu", only "Downloads" still shows something while all other sub-menus shows only:

There is no data for this report.

In the database I see the log_action table populated though...
@TobeBenn
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TobeBenn commented Jan 27, 2017 •
edited

same behaviour here ... update 2.17.1 => 3.0.1

only old actions are shown; no error in logs; db check ok

Mysqli prepare error: Unknown column 'log_link_visit_action.interaction_position' in 'field list'
on visitor log

@mattab
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mattab commented Feb 18, 2017

Do you see new actions tracked in Visitors > Visitor Log ? If so it means that the data is still being tracked correctly, and that there would be an issue with Archiver or so.

Do you see any problem with another report or only reports under "Actions" menu?

@mattab mattab added the Waiting for user feedback Indicates the Matomo team is waiting for feedback from the author or other users. label Feb 18, 2017
@olivier-mauras
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When going on Visitors > Visitor Log I get this error:

Mysqli prepare error: Unknown column 'log_link_visit_action.interaction_position' in 'field list'

@mattab
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mattab commented Feb 19, 2017

Please create this interaction_position column in your mysql table log_link_visit_action (field type is INT)

@mattab mattab closed this as completed Feb 19, 2017
@mattab mattab added the answered For when a question was asked and we referred to forum or answered it. label Feb 19, 2017
@olivier-mauras
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Forgot to answer that it indeed fixed the problem.

Thanks.

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@mattab @olivier-mauras @TobeBenn