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Error 500 when trying to install 3.0.1 #11183

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thueske opened this issue Jan 12, 2017 · 7 comments
Closed

Error 500 when trying to install 3.0.1 #11183

thueske opened this issue Jan 12, 2017 · 7 comments
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answered For when a question was asked and we referred to forum or answered it.

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@thueske
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thueske commented Jan 12, 2017 •
edited

Hey,

installing Piwik 3.0.0 works fine (no errors in system check), but when I try to install version 3.0.1 I get an Error 500 at system check page. Php-Error Log is empty and Apache Log only displays "premature end of script headers".

I am using PHP 7.0.x with FPM and apache 2.

Any ideas?
@thueske
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thueske commented Jan 13, 2017 •
edited

Error occurs when https://github.com/piwik/piwik/blob/3.x-dev/core/FileIntegrity.php#L415-#L424 is executed. CGI PHP works, FPM not. @mattab - you integrated the check, any ideas? (globr exists)

@mattab
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mattab commented Jan 14, 2017

Sorry @thueske - no idea so far. These lines shouldn't trigger an error. can you paste the full error message?

@ins0
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ins0 commented Jan 16, 2017

Looks like use Piwik\Filesystem is missing?!

@sgiehl
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sgiehl commented Jan 16, 2017

@ins0 That shouldn't be needed as the class is within the same directory & namespace

@mattab mattab closed this as completed Feb 20, 2017
@mattab mattab added the answered For when a question was asked and we referred to forum or answered it. label Feb 20, 2017
@thueske
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thueske commented Mar 18, 2017 •
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Problem still exists... Happens when setlocale(LC_ALL, $newLocale) is something like de_DE.UTF-8... Then the glob() @ Filecheck fails... Setting locale to de-DE or en_US.UTF-8 works... Any ideas for a workaround, @mattab or @sgiehl? It is a problem to set the value to de-DE (without UTF-8) or to en_US.UTF-8? Piwik interface language still remains German in my case...

@nightillusions
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@mattab I can confirm!
/index.php?module=Installation&action=systemCheckPage
Fails with Internal Server Error 500. When I switch from PHP-FPM to PHP-CGI everything is fine.

@simonschaufi
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Can this be documented somewhere? I just found this issue as I'm also using PHP FPM and realized, Piwik isn't working properly. PHP-CGI works fine.

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@thueske @mattab @simonschaufi @sgiehl @ins0 @nightillusions