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Improve help text on 'Users' report when no data #11175

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LinsenHou opened this issue Jan 11, 2017 · 2 comments · Fixed by #18077
Closed

Improve help text on 'Users' report when no data #11175

LinsenHou opened this issue Jan 11, 2017 · 2 comments · Fixed by #18077
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@peterhashair
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c: Usability For issues that let users achieve a defined goal more effectively or efficiently. Help wanted Beginner friendly issues or issues where we'd highly appreciate community's help and involvement.
Milestone
4.6.0

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@LinsenHou
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I just used Piwik as the analytics system and it works well, but the data in 'Users' is null.
I assume that the data in 'Users' shoud be the users registered in website, is that correct ? and why there's no data ?
thanks a lot.
piwik-users
@AmirIqbal1
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Seems to be an field which you can put custom queries in it. Even the demo on their site has no data.

Here is a link;

https://demo.piwik.org/index.php?module=CoreHome&action=index&idSite=3&period=day&date=yesterday#?idSite=3&period=day&date=yesterday&category=General_Visitors&subcategory=UserId_UserReportTitle

@mattab mattab changed the title 'Users' tab no data 'Users' tab no data: explain how to populate Users report data Feb 18, 2017
@mattab
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mattab commented Feb 18, 2017

Please see the documentation for this feature here: https://piwik.org/docs/user-id/

I think the best way to "solve" this issue would be that, when there is no data in the Users report, display a notification / help message explaining to users what this feature is, and how to populate data in the report. A link to the user guide would be very useful 👍

@mattab mattab added this to the Priority Backlog (Help wanted) milestone Feb 18, 2017
@mattab mattab added c: Usability For issues that let users achieve a defined goal more effectively or efficiently. Help wanted Beginner friendly issues or issues where we'd highly appreciate community's help and involvement. labels Feb 18, 2017
@peterhashair peterhashair self-assigned this Sep 28, 2021
@peterhashair peterhashair linked a pull request Sep 29, 2021 that will close this issue
'Users' or 'UserId' tab no data: explain how to populate Users report data #18077
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@peterhashair peterhashair mentioned this issue Oct 4, 2021
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@justinvelluppillai justinvelluppillai changed the title 'Users' tab no data: explain how to populate Users report data Improve help text on 'Users' report when no data Oct 6, 2021
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@peterhashair peterhashair

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c: Usability For issues that let users achieve a defined goal more effectively or efficiently. Help wanted Beginner friendly issues or issues where we'd highly appreciate community's help and involvement.
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Milestone
4.6.0
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'Users' or 'UserId' tab no data: explain how to populate Users report data matomo-org/matomo
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@mattab @justinvelluppillai @peterhashair @LinsenHou @AmirIqbal1