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Unique visitors are displayed/processed wrongly when amount is bigger than 1000 #11090

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phip1611 opened this issue Dec 26, 2016 · 5 comments
Closed

Unique visitors are displayed/processed wrongly when amount is bigger than 1000 #11090

phip1611 opened this issue Dec 26, 2016 · 5 comments
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@sgiehl
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Bug For errors / faults / flaws / inconsistencies etc. Regression Indicates a feature used to work in a certain way but it no longer does even though it should.
Milestone
3.0.1

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@phip1611
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Problem
Unique visitors are displayed/processed wrongly when amount is bigger than 1000

Since / Version
I noticed this bug first yesterday, I think it's since the upgrade to Piwik 3.

What works
View unique visitors for a timespan where unique visitors amount is smaller than 1000.

What doesn't work
View unique visitors for a timespan where unique visitors amount is bigger than 1000.
For example piwik displays "4" instead of something like "4xxx" as unique visitors count. I first thought this is a problem by custom timespanes but now I'm sure the bug occurs when the amount is bigger than 1000. It crops the last three digits.

bildschirmfoto 2016-12-26 um 12 51 56
@mattab
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mattab commented Dec 26, 2016

Thanks for the report @phip1611

Below the graph, when you export the data eg. as XML, do you see the correct nb_uniq_visitors metric data in the export?

@mattab mattab added Regression Indicates a feature used to work in a certain way but it no longer does even though it should. Bug For errors / faults / flaws / inconsistencies etc. labels Dec 26, 2016
@phip1611
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I didn't even know that export is a feature at that place. Neat, thanks!

No I can't reproduce it there because the export-feature works on a statistics per day base but I don't have a single day with >999 unique visitors.

@mattab
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mattab commented Dec 26, 2016

@phip1611 you can replace period=day by period=month in the export url to see monthly data etc

@phip1611
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  1. there are two "period"-parameters in the url (the last one overrides the first one)
  2. it seems to work there! Data is displayed properly

@mattab mattab added this to the 3.0.1 milestone Dec 27, 2016
@mattab
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mattab commented Dec 27, 2016

I can reproduce this bug on the demo when setting language to German here: https://demo.piwik.org/index.php?module=CoreHome&action=index&idSite=7&period=day&date=yesterday&updated=1#?idSite=7&period=month&date=2016-12-26&category=General_Visitors&subcategory=General_Overview

@sgiehl sgiehl self-assigned this Jan 7, 2017
@sgiehl sgiehl closed this as completed in e7672d9 Jan 7, 2017
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@sgiehl sgiehl

Labels
Bug For errors / faults / flaws / inconsistencies etc. Regression Indicates a feature used to work in a certain way but it no longer does even though it should.
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Milestone
3.0.1
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@mattab @sgiehl @phip1611