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Visitors Log Does Not Show Any Data #11072

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oschino opened this issue Dec 23, 2016 · 3 comments
Closed

Visitors Log Does Not Show Any Data #11072

oschino opened this issue Dec 23, 2016 · 3 comments
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duplicate For issues that already existed in our issue tracker and were reported previously. Waiting for user feedback Indicates the Matomo team is waiting for feedback from the author or other users.

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@oschino
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oschino commented Dec 23, 2016

When accessing Visitors->Users, no matter the time-frame selected "There is no data for this report."
This occurred after upgrading to 3.0.0

@necalex
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necalex commented Dec 23, 2016

Same problem, but only if you use filters. (Piwik 3.0.0)

@mattab
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mattab commented Dec 26, 2016

Can you please "Troubleshoot the piwik tracker" as explained here: http://developer.piwik.org/api-reference/tracking-api#debugging-the-tracker

What error message do you see in the output?

@mattab mattab added the Waiting for user feedback Indicates the Matomo team is waiting for feedback from the author or other users. label Dec 26, 2016
@mattab
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mattab commented Dec 26, 2016

let's continue discussion in: #11059 (comment)

@mattab mattab closed this as completed Dec 26, 2016
@mattab mattab added the duplicate For issues that already existed in our issue tracker and were reported previously. label Dec 26, 2016
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Labels
duplicate For issues that already existed in our issue tracker and were reported previously. Waiting for user feedback Indicates the Matomo team is waiting for feedback from the author or other users.
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