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Invalid Response - Response does not have the correct format. (iOS 10 - iPhone 7 Plus) #10948

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ytodae opened this issue Dec 3, 2016 · 7 comments
Closed

Invalid Response - Response does not have the correct format. (iOS 10 - iPhone 7 Plus) #10948

ytodae opened this issue Dec 3, 2016 · 7 comments
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not-in-changelog For issues or pull requests that should not be included in our release changelog on matomo.org. Regression Indicates a feature used to work in a certain way but it no longer does even though it should.
Milestone
3.0.0-b5

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@ytodae
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ytodae commented Dec 3, 2016

Hi,

when i track my websites on my macbook browser, everything works fine, but on my iphone i get always this response:

img_1152
@tsteur
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tsteur commented Dec 3, 2016

which Piwik version are you using?

@ytodae
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ytodae commented Dec 3, 2016

iOS = 2.3.0
Web = 3.0.0-b4

I changed nothing, it was working until yesterday.

@tsteur
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tsteur commented Dec 3, 2016

@mattab I reckon the format change broke it with the latest beta which is bit of a problem since Android 4, 5 & 6 + iOS 8 & 9 users cannot upgrade and it will obviously also affect older Android & iOS users that use Piwik Mobile 1 but that shouldn't be too many. Not sure what would be best to fix it

@tsteur tsteur mentioned this issue Dec 3, 2016
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@tsteur
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tsteur commented Dec 4, 2016

I can reproduce it @ytodae and getting the very same error.

It fails because of index.php?idSite=1&module=API&date=today&period=day&format=json&method=SitesManager.getSiteFromId&language=en

@ytodae
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ytodae commented Dec 4, 2016

so, what i have to do, to be able to use the piwik ios app again?

@tsteur
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tsteur commented Dec 4, 2016

It is a regression in Piwik itself and we might have to release a new Piwik update. Alternatively we need to update Piwik Mobile app but there won't be anything to do on your side.

@tsteur tsteur added this to the 3.0.0-b5 milestone Dec 4, 2016
@mattab mattab mentioned this issue Dec 5, 2016
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mattab commented Dec 5, 2016

Thanks for the report! Will be fixed with: #10959

@mattab mattab added the Regression Indicates a feature used to work in a certain way but it no longer does even though it should. label Dec 5, 2016
@mattab mattab closed this as completed Dec 5, 2016
@mattab mattab added the not-in-changelog For issues or pull requests that should not be included in our release changelog on matomo.org. label Dec 5, 2016
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not-in-changelog For issues or pull requests that should not be included in our release changelog on matomo.org. Regression Indicates a feature used to work in a certain way but it no longer does even though it should.
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@tsteur @mattab @ytodae