@slawa-dev opened this Issue on November 22nd 2016

Related issue: https://github.com/piwik/piwik/issues/5292

I am trying to remove a canceled order with the Tracking API:

Here is how the call looks like:

It appears in piwik


But even after I invalidate and re-process the past reports (http://piwik.org/faq/how-to/#faq_155) the statistics show revenue for the original order.

Am I missing something?

@mattab commented on December 5th 2016 Member

@s1awa in the visitor log for this day, do you still see the "cancelled order" or do you just see the new "order with revenue 0" ?

@slawa-dev commented on December 5th 2016

@mattab I still see the original order and the log from when the API cancel command was called, but it is kind of incomplete.
I think something might be missing in my API call. The log for the API call shows something was ordered but does not show an Ecommerce order with Revenue of 0 like the original order. It has "0 Action"
And the original order in the log is still present with original revenue and not 0.

This is from The API call:

This is the original order:

@mattab commented on January 23rd 2017 Member

Actually we wont be working on this one at this point

@mattab commented on July 21st 2020 Member

Renamed issue title to also include in the scope the "Update order" feature.

@mattab commented on November 16th 2020 Member

fyi: When tracking an order that has the same OrderID Matomo gives the following error:
Invalid non-unique idsite/idorder combination (1, 000143), conversion was not inserted.

@sigmet commented on November 19th 2020

I would also like to give a shout that "update e-commerce order" would be a very useful feature.

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