@mattab opened this Issue on July 8th 2016 Member

In Piwik there is the possibility for users to delete old log data:

When a user has setup Piwik to delete old log data, it may happen during normal use of Piwik, that a user requests a report for a very long date range.


  • When a user requests a report with old dates where the data has been deleted for these dates, Piwik creates a report that is actually wrong and incomplete!
  • the user is not notified and does not know that the report data is incomplete... causing issues such as #10261 which are hard to troubleshoot.


Not sure the best way to solve this...

  • when the Log Data deletion is active,
  • when the Date range for this request overlaps with some of the deleted data,
  • maybe we could not show any data in the UI (and not process any report data at all), and display an "error / warning" notification to the user, to indicate You have requested a report going as far back as YYYY-MM-DD. Unfortunately, your Piwik is configured to delete any log data older than N days. The earliest date range you can request is the following: &date=YYYY-MM-DD,YYYY-MM-DD (eg. see findOlderDateWithLogs)

Follows up https://github.com/piwik/piwik/issues/10261#issuecomment-229373850

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