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Resolution unknown from tracking by Image Tracking Link #10250

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joubertredrat opened this issue Jun 23, 2016 · 3 comments
Closed

Resolution unknown from tracking by Image Tracking Link #10250

joubertredrat opened this issue Jun 23, 2016 · 3 comments
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answered For when a question was asked and we referred to forum or answered it.

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@joubertredrat
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Hi guys,

Probably have a bug on a tracking by image, when I use image tracking link, always don't get resolution, then display as unknown, if I change to JavaScript Tracking Code, works fine.

I don't know if this is a bug or limitation on image tracking link, then, I open this issue.

Thanks.
@sgiehl
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sgiehl commented Jun 23, 2016

Image tracking can't provide any metrics that can only be collected using javascript. This contains resolution, browser plugins, etc.

@sgiehl sgiehl closed this as completed Jun 23, 2016
@sgiehl sgiehl added the answered For when a question was asked and we referred to forum or answered it. label Jun 23, 2016
@joubertredrat
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joubertredrat commented Jun 23, 2016 •
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Hi guys,

@sgiehl then I think that is good and important do add on https://developer.piwik.org/api-reference/tracking-api or on a trackingCodeGenerator action information about this limitations, isn't?

@mattab
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mattab commented Jul 8, 2016

Hi @joubertredrat

this is documented in: https://piwik.org/docs/tracking-api/#image-tracker-code

Note: the code doesn’t use Javascript so Piwik will not be able to track some user information such as search keywords, referrers, screen resolutions, browser plugins and page titles. The image tracker code also does not create first party tracking cookies which results in some information being lost.

Also just added this in the FAQ How do I enable tracking for visitors that have disabled Javascript?

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@mattab @joubertredrat @sgiehl