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Weekly report gets generated with only one days data #10249

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samratng07 opened this issue Jun 23, 2016 · 2 comments
Closed

Weekly report gets generated with only one days data #10249

samratng07 opened this issue Jun 23, 2016 · 2 comments
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answered For when a question was asked and we referred to forum or answered it. Waiting for user feedback Indicates the Matomo team is waiting for feedback from the author or other users.
Milestone
2.16.x (LTS)

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@samratng07
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samratng07 commented Jun 23, 2016 •
edited

We are generating weekly reports for 3 of our sites.

But when we try to generate the report from UI manually on Email Reports tab,for the weekly report just one days data is seen and the current days date appears instead of the week range.

this behavior is seen from yesterday 23rd June,previous to this everything was working fine.

for the last week for 2 of our sites the reports were blank.there were no changes made from our site.

Thus we are now completely unable to generate the weekly reports as before ,manually as well as scheduled.

Please help
@mattab
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mattab commented Jul 8, 2016

But when we try to generate the report from UI manually on Email Reports tab,for the weekly report just one days data is seen and the current days date appears instead of the week range.

could you please attach a sample report showing the problem?

what was the 'URL' used to generate this report?

@mattab mattab added the Waiting for user feedback Indicates the Matomo team is waiting for feedback from the author or other users. label Jul 15, 2016
@mattab mattab added this to the 2.16.x (LTS) milestone Jul 15, 2016
@mattab
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mattab commented Aug 23, 2016

As we have not heard from you, closing the issue. Feel free to comment and re-open if you still experience the issue and have more info.

@mattab mattab closed this as completed Aug 23, 2016
@mattab mattab added the answered For when a question was asked and we referred to forum or answered it. label Aug 23, 2016
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