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Heartbeat Timer and New Visit Bug #10140

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ghost opened this issue May 10, 2016 · 1 comment
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Heartbeat Timer and New Visit Bug #10140

ghost opened this issue May 10, 2016 · 1 comment
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answered For when a question was asked and we referred to forum or answered it.

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@ghost
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ghost commented May 10, 2016

When manually adding the new visit flag ( on the the initial visit only ) combined with using the heartbeat timer, no duration is recorded for the visit. Unless you hit fresh or click onto some other page.

_paq.push(['enableHeartBeatTimer', 30]); _paq.push(['appendToTrackingUrl', 'new_visit=1']); _paq.push(["deleteCookies"]); _paq.push(['trackPageView']);
@tsteur
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tsteur commented May 10, 2016

This might be similar to #10112 . There is not really a way yet to trigger a new visit. What you likely need to do is call _paq.push(['appendToTrackingUrl', '']); after the pageview was tracked. Otherwise it will be sent with each request and creates a new visit on each tracking request.

Nonetheless the heart beat feature should still work and record a visit time by looking at the code but this will only work if a user spent actually more than 30 seconds on the page.

@mattab mattab closed this as completed Jul 14, 2016
@mattab mattab added the answered For when a question was asked and we referred to forum or answered it. label Jul 14, 2016
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