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New setting to disable Do not track but respect "Active Opt Out" from users (require button click) #6147

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hpvd opened this issue Sep 7, 2014 · 4 comments
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New setting to disable Do not track but respect "Active Opt Out" from users (require button click) #6147

hpvd opened this issue Sep 7, 2014 · 4 comments
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answered For when a question was asked and we referred to forum or answered it. c: Privacy For issues that impact or improve the privacy. Enhancement For new feature suggestions that enhance Matomo's capabilities or add a new report, new API etc. Help wanted Beginner friendly issues or issues where we'd highly appreciate community's help and involvement.
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@hpvd
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hpvd commented Sep 7, 2014

Do not track function (dnt) setting - 3.state needed
to prevent distorted statistics

At this time one could choose in Piwiks settings between two states of do not track function:

  1. respect it (enable do not track support - this is recommend by piwik)
  2. don't care about it (disable do not track support => track everyone)

Maybe this is a little hard and only black/white
-> especially since there are some large browsers (some IE 10,11) which set "do not track" as there standard/default/automatic setting even if it would be fine for the the visitor -but he was not asked before...
=> having this the statistics we get from Piwik for our sites could be really distorted when enabling full do not track support (1)

With the "CustomOptOut" plugin the vistor have the possibility to Opt Out from tracking on our site with the click a button - > this possibility is great and the active choose of the visitor should be respected.
But as mentioned before activating support for do not track in general could distort our statistics...

A way to solve this, could be a third stated of setting
3) disable standard do not track support but respect "Active Opt Out" from users button click
This was referenced Sep 7, 2014
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@mattab mattab added Enhancement For new feature suggestions that enhance Matomo's capabilities or add a new report, new API etc. c: Privacy For issues that impact or improve the privacy. c: Plugins Wishlist labels Sep 8, 2014
@mattab mattab added this to the Long term milestone Sep 8, 2014
@mattab mattab added Help wanted Beginner friendly issues or issues where we'd highly appreciate community's help and involvement. and removed c: Plugins Wishlist labels Sep 13, 2014
@mattab mattab modified the milestones: Mid term, Long term Sep 13, 2014
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mattab commented Sep 13, 2014

  1. disable standard do not track support but respect "Active Opt Out" from users button click

That's a nice idea, how would you see this notification sent to the user? Maybe there is an existing notification style or standard that could be used. The tracking preference would be stored on a per-website and per-client configuration (in a cookie). So it risks to re-appear from time to time if that's ok. Maybe we could use internal browser storage too...

Also maybe we could better explain our support of DoNotTrack. In particular currently Piwik tracks all IE browsers even if they have DNT set. Maybe some users want to enable a new setting ensuring 100% support for DNT including for IE users. (just found there is an issue at: #3531)

@mattab mattab changed the title Major: Do not track function setting - 3.state needed New setting to disable Do not track but respect "Active Opt Out" from users (require button click) Sep 13, 2014
@hpvd
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hpvd commented Sep 13, 2014

thanks for telling you like this idea too!
just trying to clarify: the main goal from this was a 3. setting only for piwik backend/admin.
For the users/vistors everything should keep the same: one could give them access to 1 opt out button
-this button is already available via the plugin "custom opt out"
see piwik marketplace
http://plugins.piwik.org/CustomOptOut
or https://github.com/Zeichen32/PiwikCustomOptOut

@hpvd hpvd mentioned this issue Sep 13, 2014
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hpvd commented Sep 13, 2014

maybe this could be solved together by piwik core plus the plugin customOptout.
Just opened a Issue in their list too:
Zeichen32/PiwikCustomOptOut#17

@mattab mattab modified the milestones: Mid term, Long term Oct 11, 2014
@mattab mattab modified the milestones: Long term, Mid term Dec 23, 2015
@mattab mattab modified the milestones: Long term, Mid term Dec 5, 2016
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mattab commented Jul 1, 2019

Thanks for the report. We likely won't work on this but will hopefully implement in the future a partial counting for DoNotTrack visits: #12001

@mattab mattab closed this as completed Jul 1, 2019
@mattab mattab added the answered For when a question was asked and we referred to forum or answered it. label Jul 1, 2019
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answered For when a question was asked and we referred to forum or answered it. c: Privacy For issues that impact or improve the privacy. Enhancement For new feature suggestions that enhance Matomo's capabilities or add a new report, new API etc. Help wanted Beginner friendly issues or issues where we'd highly appreciate community's help and involvement.
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