Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

Actions performed at the same time register as different visits #5966

Closed
siulca opened this issue Aug 10, 2014 · 7 comments
Closed

Actions performed at the same time register as different visits #5966

siulca opened this issue Aug 10, 2014 · 7 comments
Labels
answered For when a question was asked and we referred to forum or answered it. Task Indicates an issue is neither a feature nor a bug and it's purely a "technical" change.
Milestone
Backlog (Help wan...

Comments

@siulca
Copy link

siulca commented Aug 10, 2014

I've noticed that sometimes page visits, actions or goals performed at nearly the same time get registered as new visits. See screenshot:

screen shot 2014-07-29 at 18 34 49
for example.
@mattab mattab added this to the Short term milestone Aug 20, 2014
@mattab mattab added the Bug label Aug 20, 2014
@mattab
Copy link
Member

mattab commented Aug 20, 2014

Thanks for the report. I think the following issue will solve this bug: #4910

@mattab mattab mentioned this issue Aug 20, 2014
Closed
@lancerushing
Copy link

I'm seeing this also when tracking goals/actions.

web analytics reports 2014-10-10 15-05-24

@mattab
Copy link
Member

mattab commented Dec 1, 2014

The work done in the Queue tracker issue will definitely help this #6075

@mattab mattab added Task Indicates an issue is neither a feature nor a bug and it's purely a "technical" change. and removed Bug For errors / faults / flaws / inconsistencies etc. labels Dec 1, 2014
@mattab mattab modified the milestones: Mid term, Short term Dec 1, 2014
@mattab mattab modified the milestones: Long term, Mid term Dec 5, 2016
@siulca
Copy link
Author

siulca commented Oct 8, 2018

4 years on... I'm still seeing this bug. It's making me lose hope in Motomo (Piwik) :(

image

@tsteur
Copy link
Member

tsteur commented Oct 8, 2018

The only solution to this is to set up Queued Tracking (we made this easy to set up a while ago) https://plugins.matomo.org/QueuedTracking

@siulca
Copy link
Author

siulca commented Oct 9, 2018

Thank you for the link. Is there any reason why this is a plugin and not inbuilt as a default feature?

My website doesn't have much traffic at all (50-100 visits per day). And I see this duplicate (sometimes triple and quadruple) visit behaviour when there's a single person visiting the site.

@siulca
Copy link
Author

siulca commented Oct 24, 2018

That plugin appears to have fixed it. Thank you. You may close this now.

@tsteur tsteur closed this as completed Oct 24, 2018
@mattab mattab added the answered For when a question was asked and we referred to forum or answered it. label Nov 19, 2018
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees
No one assigned
Labels
answered For when a question was asked and we referred to forum or answered it. Task Indicates an issue is neither a feature nor a bug and it's purely a "technical" change.
Projects
None yet
Milestone
Backlog (Help wanted)
Development

No branches or pull requests
4 participants
@tsteur @lancerushing @mattab @siulca