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Plugins section not accessible #13043

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gtomasgard opened this issue Jun 7, 2018 · 1 comment
Closed

Plugins section not accessible #13043

gtomasgard opened this issue Jun 7, 2018 · 1 comment
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answered For when a question was asked and we referred to forum or answered it.

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@gtomasgard
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According to https://matomo.org/faq/plugins/#faq_21, there should be a "Marketplace" section in the 'Administration' section. I am a super user. Under "System" -> "General settings" I found a link to the plugins page, https://[my subdomain].innocraft.cloud/index.php?module=CorePluginsAdmin&action=plugins, but it returns the error
image. Adding "&idSites=1" to the URL does not help.

@Findus23
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Findus23 commented Jun 7, 2018

Hi,

This is the issue tracker for the Open Source software.
The error message you are seeing is because installing custom plugins is disabled on InnoCraft Cloud. If you need another plugin, please contact the support [support (at) innocraft.cloud] and they will help you. (I think only official plugins are possible)

@sgiehl sgiehl added the answered For when a question was asked and we referred to forum or answered it. label Jun 7, 2018
@sgiehl sgiehl closed this as completed Jun 7, 2018
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