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Not showing Geo ISP/ASN database information #13013

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tpimpao opened this issue May 30, 2018 · 4 comments
Closed

Not showing Geo ISP/ASN database information #13013

tpimpao opened this issue May 30, 2018 · 4 comments
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answered For when a question was asked and we referred to forum or answered it.

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@tpimpao
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tpimpao commented May 30, 2018 •
edited

The free ASN database not displaying any information.
The plugin detect both databases.

"Note: This GeoIP implementation has access to the following types of databases: City, ISP Database. "
@sgiehl
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sgiehl commented May 30, 2018

Would you check the API response of this request on your instance:

http://demo.matomo.org/index.php?module=API&method=UserCountry.getLocationFromIP&ip=212.44.43.3&format=JSON&provider=geoip2php&token_auth={authtoken}

@tpimpao
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tpimpao commented May 30, 2018

Hi @sgiehl
The API is working:

[{"continent_name":"Europe","continent_code":"EU","country_code":"GB","country_name":"United Kingdom","city_name":"Linton","lat":52.1,"long":0.267,"postal_code":"CB21","region_code":"CAM","region_name":"Cambridgeshire","isp":"Redcentric Managed Solutions Limited","ip":"212.44.43.3"}]

The widget for provider must be enable? In Location page not appear the provider widget.

Thanks,
TP

@sgiehl
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sgiehl commented May 30, 2018

Is the provider plugin enabled?

@tpimpao
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tpimpao commented May 30, 2018

damn!
Enabling now...
Sorry @sgiehl

@tpimpao tpimpao closed this as completed May 30, 2018
@sgiehl sgiehl added the answered For when a question was asked and we referred to forum or answered it. label May 30, 2018
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