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Show less unknowns in devices/brands reports #12999

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diosmosis opened this issue May 28, 2018 · 5 comments
Closed

Show less unknowns in devices/brands reports #12999

diosmosis opened this issue May 28, 2018 · 5 comments
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Enhancement For new feature suggestions that enhance Matomo's capabilities or add a new report, new API etc.
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@diosmosis
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There are usually many "Unknown" devices/brands due to the inability to detect the device/brand of a desktop computer. We can't eliminate all the unknowns, but we can try to reduce their number by:

  • Introduce a "Generic Desktop" device type and device brand that is used if the device is a desktop. Since most of the unknowns are like desktops, this should put a big dent in the number.
  • For brands, if the OS == Mac, assume the brand is Apple.

CC @mattab @sgiehl @tsteur

@diosmosis diosmosis added the Enhancement For new feature suggestions that enhance Matomo's capabilities or add a new report, new API etc. label May 28, 2018
@diosmosis diosmosis added this to the 3.6.0 milestone May 28, 2018
@tsteur
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tsteur commented May 28, 2018

👍

@sgiehl
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sgiehl commented May 28, 2018

For brands, if the OS == Mac, assume the brand is Apple.

That is already done by device detector since last release. See matomo-org/device-detector@bb137a7

@sgiehl
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sgiehl commented May 28, 2018

I would suggest to simply hide the Unknown for the brand list. For device models I would introduce a Generic $type for most device types. Maybe group mobile, phablet and tablet together to Generic mobile device as we often only can detect if it is a mobile or desktop device based on the OS

@tsteur
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tsteur commented May 28, 2018

It is definitely helpful to still keep the Unknown entries so people know how many were detected, the percentages are correct, and to keep us motivated to detect more :)

@diosmosis
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I think #13015 fixes this (only brands have large unknown visits now, and may not ever be possible to detect those), will close.

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