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Piwik v3.5 broke #12914

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roysoham opened this issue May 15, 2018 · 5 comments
Closed

Piwik v3.5 broke #12914

roysoham opened this issue May 15, 2018 · 5 comments
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worksforme The issue cannot be reproduced and things work as intended.

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@roysoham
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A fatal error occurred
The following error just broke Piwik (v3.5.0):

Class 'Piwik\Plugins\PrivacyManager\Model\LogDataAnonymizations' not found
in

/usr/share/nginx/analytics/core/Updates/3.5.0-b2.php line 48
Troubleshooting
Follow these steps to solve the issue or report it to the team:
If you have just updated Piwik to the latest version, please try to restart your web server. This will clear the PHP opcache which may solve the problem.
If this is the first time you see this error, please try refresh the page.
If this error continues to happen, we appreciate if you send the error report to the Piwik team.

@fdellwing
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Did you restart the web server? Also show output of ls -la /usr/share/nginx/analytics/plugins/PrivacyManager/Model.

@roysoham
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Yes two files are there : LogDataAnonymizations.php, DataSubjects.php

@sgiehl
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sgiehl commented May 15, 2018

maybe try reuploading all matomo files to ensure all files are correct...

@roysoham
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/usr/share/nginx/analytics/vendor/composer/ClassLoader.php(444): Warning - include(): Failed opening '/usr/share/nginx/analytics/plugins/PrivacyManager/Model/LogDataAnonymizations.php' for inclusion (include_path='/usr/share/nginx/analytics/vendor/pear/pear_exception:/usr/share/nginx/analytics/vendor/pear/console_getopt:/usr/share/nginx/analytics/vendor/pear/pear-core-minimal/src:/usr/share/nginx/analytics/vendor/pear/archive_tar:.:/usr/share/php:/usr/share/pear') - Matomo 3.5.0 - Please report this message in the Matomo forums: https://forum.matomo.org (please do a search first as it might have been reported already)
PHP Fatal error: Class 'Piwik\Plugins\PrivacyManager\Model\LogDataAnonymizations' not found in /usr/share/nginx/analytics/core/Updates/3.5.0-b2.php on line 48

@mattab
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mattab commented May 15, 2018

@roysoham what is the output of ls -la /usr/share/nginx/analytics/plugins/PrivacyManager/Model ?

@mattab mattab closed this as completed Sep 4, 2018
@mattab mattab added the worksforme The issue cannot be reproduced and things work as intended. label Sep 4, 2018
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Labels
worksforme The issue cannot be reproduced and things work as intended.
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