@MESWEB opened this Issue on May 9th 2018

After update in section "Visitors in Real-time" IPs of user disappear I can't see users IPs.
This function is not longer support or I need enable it somewhere?

@sgiehl commented on May 9th 2018 Member

The IPs are still tracked but not directly shown in the most cases. For example you can see the IP of a visit in the visitor profile by clicking the grey header of the visit on the right side

@MESWEB commented on May 9th 2018

But it's possible to show it like before update?

@sgiehl commented on May 9th 2018 Member

No it isn't. But what exactly do you need the IP for?
For me the IP is meanwhile the most irrelevant information, as it should be anonymized in the most cases and doesn't add any value to the reports.

@derfred33 commented on May 9th 2018

I also want to see the IP addresses of those visiting my website. I need this to cross information with the site registrations in order to properly give support.

@MESWEB commented on May 9th 2018

Yes. Now matomo is more complicated when I want find visitor IP.

@mattab commented on May 9th 2018 Member

Thanks for the feedback.

-> we wouldn't display the IP address all the time, however it would be useful to restore the Visitor IP address, so we could show it on hover instead.

@sgiehl here are my thoughts on how to modify the Real-time widget:

  • add the Visitor IP: x.y.0.0 in the tooltip on the country flag. (couldn't find a better place)
  • add the Visitor ID xyz below in the tooltip. (a bit consistent with Visitor Log. we wouldn't need to put the "Visit ID" in the real-time widget)
This Issue was closed on May 25th 2018
Powered by GitHub Issue Mirror