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After Update from 3.4.0 to 3.5.0 - CoreHome can't be displayed - HTTP 500 - GeoIp2.php #12867

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sascha-gruesshaber opened this issue May 9, 2018 · 3 comments
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After Update from 3.4.0 to 3.5.0 - CoreHome can't be displayed - HTTP 500 - GeoIp2.php #12867

sascha-gruesshaber opened this issue May 9, 2018 · 3 comments
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duplicate For issues that already existed in our issue tracker and were reported previously.

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@sascha-gruesshaber
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After the automatic update of Matomo from 3.4.0 to 3.5.0 could display the CoreHome anymore
Log said following:

AH01071: Got error 'PHP message: PHP Fatal error: Cannot declare class Piwik\Plugins\GeoIp2\GeoIp2, because the name is already in use in /var/www/vhosts/path/to/matomo/plugins/GeoIp2/GeoIp2.php on line 0\n', referer: https://xxxxxxxx.de/index.php?module=CoreHome&action=index&idSite=1&period=day&date=yesterday
@Findus23
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Findus23 commented May 9, 2018

Hi,

Check out #12846
and
https://forum.matomo.org/t/php-fatal-error-after-update-matomo-to-3-5-0/28160
for the solution

@Findus23 Findus23 closed this as completed May 9, 2018
@Findus23 Findus23 added the duplicate For issues that already existed in our issue tracker and were reported previously. label May 9, 2018
@sascha-gruesshaber
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Problem was caused by two GeoIp Installations in the Plugin Folder.
There were two folders one called "GeoIp2" and one "GeoIP2". I deleted simply the older one "GeoIP2". Problem was fixed

@ranjithrameshr
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ranjithrameshr commented May 22, 2018 •
edited

I had a same problem while updating Piwik(Matomo) 3.4.0 to 3.5.0 the Problem was fixed.
Because i just Renamed the folder "GeoIP2" to "GeoIP2_need_to_delete" in the Plugin Folder.
Thanks for helping.

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@Findus23 @sascha-gruesshaber @ranjithrameshr