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Error on System Check #12747

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kordic27 opened this issue Apr 19, 2018 · 4 comments
Closed

Error on System Check #12747

kordic27 opened this issue Apr 19, 2018 · 4 comments
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worksforme The issue cannot be reproduced and things work as intended.

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@kordic27
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Hi there,
I couldn't find this issue documented anywhere, so forgive me if it has been posted (or better yet, point me to it) -- thanks.
I have installed MySQL and PHP on my server and also installed piwik to the point where I can call up the System Check Screen and it renders without issue.
However, when I click next and it looks for action=System Check, the page times out.
I looked at the logs and it generates the following error:
[19-Apr-2018 19:11:55 UTC] PHP Fatal error: Maximum execution time of 30 seconds exceeded in C:\inetpub\wwwroot\piwik\core\FileIntegrity.php on line 324

Has anyone experienced this issue before? I have tested some other pages and php DOES seem to be operating properly.

Thanks

@tsteur
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tsteur commented Apr 19, 2018

Actually, I've had it this week as well and thought my server is playing up... Are you installing from git or the downloaded zip?

@tsteur
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tsteur commented Apr 19, 2018

I just tested it again and then it was fast... just fyi

@fdellwing
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https://forum.matomo.org/t/error-while-installing-matomo/27847/2

Can anyone confirm that increasing the time helps?

@Findus23
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Maybe something in the background was using so much I/O that there was none left to run the integrity checker. (It is sometimes a bit slow as it needs to read every file of Matomo.)

If anyone is experiencing this issue, please reopen it or create a new one.

@Findus23 Findus23 added the worksforme The issue cannot be reproduced and things work as intended. label May 24, 2020
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worksforme The issue cannot be reproduced and things work as intended.
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