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E-Mail reports do not get scheduled #12634

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mordilion opened this issue Mar 22, 2018 · 1 comment
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E-Mail reports do not get scheduled #12634

mordilion opened this issue Mar 22, 2018 · 1 comment
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answered For when a question was asked and we referred to forum or answered it.

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@mordilion
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mordilion commented Mar 22, 2018

Hi everyone,

I planned to schedule some E-Mail reports, but unfortunately they do not get scheduled. When I click "Send report now", then it works. Just the automatic process doesn't want to work.

Had anyone the same issue and can help me with that? Is it maybe a bug?

I installed also the Plugin "Scheduled Tasks" which shows me nothing!

I am using version 3.3.0 and I haven't set up the archive cron job.

Cheers!

@mattab
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mattab commented Jun 18, 2019

Hi there, to fix the issue can you try upgrade to the latest Matomo version?
https://matomo.org/docs/update/

if you still experience this issue afterwards, please re-open this and post a comment. Thanks!

@mattab mattab closed this as completed Jun 18, 2019
@mattab mattab added the answered For when a question was asked and we referred to forum or answered it. label Jun 18, 2019
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