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Matomo issues when installed in a subpath #12562

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defrox opened this issue Feb 15, 2018 · 5 comments
Open

Matomo issues when installed in a subpath #12562

defrox opened this issue Feb 15, 2018 · 5 comments
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Potential Bug Something that might be a bug, but needs validation and confirmation it can be reproduced.
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@defrox
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defrox commented Feb 15, 2018 •
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I am experiencing issues after installing matomo in a subpath. I am running matomo 3.3.0 behind a reverse proxy and I can access the site and most of it works just fine except for some images, such as default and custom logos (not adding the subpath to the src url) and redirecting to root domain after successful login or authentication with apereo CAS SSO.
I open this issue as required in #7898
@sgiehl
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sgiehl commented Feb 24, 2018

Could you explain your problems a bit more detailed?
Is "only" the subpath missing in the image urls? Or anything else?
Which OS are you running Matomo on? which PHP version are you using?

@mattab
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mattab commented Feb 26, 2018

If Matomo is behind a reverse proxy and installed in a sub-path

please check this faq: https://matomo.org/faq/how-to-install/faq_98/ (second section)

@Meowzz95
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@mattab Followed that faq and still have the same issues as OP mentioned, eg: logo not loaded, generated script path wrong

@Findus23
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See also #12623

@Findus23 Findus23 added the Potential Bug Something that might be a bug, but needs validation and confirmation it can be reproduced. label May 24, 2020
@bennesp
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bennesp commented Nov 25, 2022 •
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I had the same issue of @defrox , and stripping the prefix path (with rewrite in nginx, or stripPrefix middleware with traefik) fixed both login and logo issues.

Just be sure to navigate to /yourSubPath/ with the trailing slash

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@mattab @sgiehl @defrox @bennesp @Findus23 @Meowzz95 @innocraft-automation