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Twig Filesystem: Warning - realpath(): open_basedir restriction in effect #12280

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mrmonday opened this issue Nov 16, 2017 · 4 comments · Fixed by #12614
Closed

Twig Filesystem: Warning - realpath(): open_basedir restriction in effect #12280

mrmonday opened this issue Nov 16, 2017 · 4 comments · Fixed by #12614
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@sgiehl
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Bug For errors / faults / flaws / inconsistencies etc.
Milestone
3.4.0

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@mrmonday
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When viewing:

https://siteurl/index.php?module=CoreHome&action=index&idSite=23&period=range&date=previous7&updated=1#?idSite=23&period=range&date=previous7&category=Dashboard_Dashboard&subcategory=1

I get the warning message:

WARNING: /var/www/siteurl/vendor/twig/twig/lib/Twig/Loader/Filesystem.php(35): Warning - realpath(): open_basedir restriction in effect. File(/) is not within the allowed path(s): (/var/www/siteurl) - Piwik 3.2.0

Looking at where Twig_Loader_Filesystem is used, the $rootPath parameter is not passed to the constructor, so it falls back to the current working directory (which happens to be outside of the basedir for the PHP installation).

PHP Version: 7.0.19-1
Piwik Version: 3.2.0

I can provide more information if needed.
@sgiehl
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sgiehl commented Nov 17, 2017

could you check if this changes fixes your problem:
https://github.com/piwik/piwik/compare/twigroot

@mattab
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mattab commented Dec 3, 2017

Hi @mrmonday have you had a chance to test the patch from https://github.com/piwik/piwik/compare/twigroot and does it help remove the warning?

@sgiehl sgiehl added the Waiting for user feedback Indicates the Matomo team is waiting for feedback from the author or other users. label Dec 5, 2017
@mrmonday
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mrmonday commented Dec 6, 2017

Unfortunately this issue happens sporadically (it only happened for certain sites/date ranges), and I cannot currently reproduce it.

If it happens again, I will try the patch.

@mrmonday
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mrmonday commented Jan 15, 2018 •
edited

This issue repeated after upgrading to 3.3.0. Applying the patch appears to have resolved the issue.

@tsteur tsteur added this to the 3.4.0 milestone Jan 15, 2018
@sgiehl sgiehl mentioned this issue Mar 11, 2018
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@sgiehl sgiehl removed the Waiting for user feedback Indicates the Matomo team is waiting for feedback from the author or other users. label Mar 11, 2018
@sgiehl sgiehl self-assigned this Mar 11, 2018
@mattab mattab modified the milestones: 3.4.0, 3.3.1 Mar 19, 2018
@mattab mattab changed the title Twig Filesystem Warning Twig Filesystem: Warning - realpath(): open_basedir restriction in effect Mar 27, 2018
@mattab mattab added the Bug For errors / faults / flaws / inconsistencies etc. label Mar 27, 2018
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@sgiehl sgiehl

Labels
Bug For errors / faults / flaws / inconsistencies etc.
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Milestone
3.4.0
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Define root path for twig file loader matomo-org/matomo
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@mrmonday @tsteur @mattab @sgiehl