Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Chrome and OptOut not working #12225

Closed
ehwg opened this issue Oct 25, 2017 · 3 comments
Closed

Chrome and OptOut not working #12225

ehwg opened this issue Oct 25, 2017 · 3 comments
Labels
worksforme The issue cannot be reproduced and things work as intended.

Comments

@ehwg
Copy link

ehwg commented Oct 25, 2017

Hi,
I have a piwik.domain.eu piwik installation. My active Site is www.site.de.
I included the optOut code:

<iframe frameborder="no" width="100%" height="300px" src="https://piwik.domain.eu /index.php?module=CoreAdminHome&action=optOut&language=de"></iframe>

on my site www.site.de/test.html
It is fine in IE, Firefox and even Edge, where the do not track option is recognized.
But unfortunately this seems not to work in Chrome browser. I get the OptOut text and the option to check but this seems not to be recognized. After clicking same text is shown again, saying still opted in.

Calling https://piwik.domain.eu /index.php?module=CoreAdminHome&action=optOut&language=de directly does work in Chrome.
I found issue [https://github.com//issues/9290] which is a kind different
and neverthelesse added this to the ini file:

assume_secure_protocol = 1 proxy_client_headers[] = HTTP_X_FORWARDED_FOR proxy_host_headers[] = HTTP_X_FORWARDED_HOST

But it did not have any effect. I have piwik 3.2 installed.

Any ideas or help would be welcome.
Kind regards
Eckard.

@ehwg
Copy link
Author

ehwg commented Oct 25, 2017

Hi,
after some more research I found the reason: Chrome browser has a setting for cookies:
chrome://settings/content/cookies
to block third-party cookies. I guess with this settings then there is no chance to swith off the tracking in chrome other then calling the optOut directly withut a frame in a new window, right?
This means for data protection reasons this has to be added then, or?
Best regards
Eckard.

@ehwg ehwg closed this as completed Oct 25, 2017
@ehwg ehwg reopened this Oct 25, 2017
@fdellwing
Copy link
Contributor

I tried this with Chrome 59 and Chrome 62 under Linux and it works fine with default browser settings.

So I'm pretty sure that you disabled 3rd-party-cookies by yourself.

@sgiehl sgiehl added the Waiting for user feedback Indicates the Matomo team is waiting for feedback from the author or other users. label Nov 6, 2017
@sgiehl
Copy link
Member

sgiehl commented Aug 18, 2018

Closing as not reproducible and no feedback since months. @ehwg if you still have that issue with latest version, please create a new issue.

@sgiehl sgiehl closed this as completed Aug 18, 2018
@sgiehl sgiehl added worksforme The issue cannot be reproduced and things work as intended. and removed Waiting for user feedback Indicates the Matomo team is waiting for feedback from the author or other users. labels Aug 18, 2018
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
worksforme The issue cannot be reproduced and things work as intended.
Projects
None yet
Development

No branches or pull requests

3 participants